Great location in the city, close to a shopping mall 🛍️. The staff here were friendly and welcoming which was nice. The breakfast food was really good and I enjoyed it a lot.

I liked this newly renovated and 1st class hotel. Everything was very good, including a free and great breakfast choice. The room was a nice size and well-organised with fantastic views, a safe, Starbucks coffee, and a mini-fridge. Very good service, although a few employees were very bad. The location met required needs, it was comfortable and fantastic in the Copley square area.

Extraordinary hotel with satisfactory breakfasts and appropriate rooms, that's what we loved. The location was comfy, within walking distance of Good. Set in good area, restaurants and cafés were near the venue.

Great location! You can easily walk to Copley Square, Prudential Center, and Boston Common from here. Don't miss out on grabbing a coffee at the amazing Tatte café - it's a must-visit spot! Also, you'll be close to Trinity Church, the Old South Church, and the beautiful Boston Public Garden 🌳.

newly decorated and a decent size rooms with good views, couch, a wide screen tv, particularly helpful staff.

everything was perfect during 2 days, liked its convenient and fab location near to boston as well as the prudential center.

The room overlooking the river was beautiful. The staff were attentive and friendly. The hotel's location is perfect, right near the stop for the Hop on Hop off bus and close to major shopping areas with stores like Gucci, Fendi, Louis Vuitton, Christian Louboutin, Tiffany. the whole experience was great.

Great views over the city, perfect location.

Bathroom was modest. Sofa bed could be better. Paying separately for Wifi is not of this time.

The service here is top-notch, and they offer convenient parking.

excellent location, pleasant room with good river views, friendly staff, value for money.

nothing

The central location here is very convenient, with a nearby mall providing easy access to restaurants, and the room features enjoyable Starbucks coffee and a cozy small couch.

We were given a room on a very high floor with a great view of the city. Our romm was a River View King Room. I would recommend it to anyone. It was a very spacious room and our kind bed was so very comfortable. The concierge desk was very helpful and they had good recommendations for breakfast and answered all our questions very well. Politeness and friendliness was the epitome of this hotel.

I felt that security was lacking. It was easy for anyone to get in and out of the elevator to reach the guest rooms.

Having problem getting refund.. Because of Hazardous weather conditions we were forced to leave a day early. I have been trying to get a refund however booking .com claims its up to Westin to refund and when I spoke with Westin claims its up to Booked.net. Plese help us to get our refund. I loved the Westin hotel but this is putting a damper on us ever using your services and this facility again. Please contact me. Thank you for your assistance concerning this matter. Holly blank

We enjoyed it. This was a splendid stay for 2 nights. The staff were brilliantly helpful and top-class, and the location was top right in the center of Boston.

Location, hotel amenities

The bar and food set-up with sensors in the rooms was weird. I had to correct my bill at check-out because a valet parking charge had mistakenly been applied to my account